Will I be able to roam on other networks?
Your previous roaming capabilities will not be changed. If you had this capability before the network change, you should be able to go forward.
Will on-network coverage in my area change?
No, the coverage area will remain the same.
Will I have to send back my old phone?
No, you will not need to return your old phone.
What will happen to my voicemails & text messages?
Make sure you back up your voicemails, text messages, photos and any other data stored on your phone that you want to keep. They will not be transferred to your new device/SIM card.
Will I need a new SIM card for my phone to use the new network?
Yes. We will provide you with a new SIM card. Please call (833) 463-3278 so we can provide you with your new SIM card.
Will my old phone continue to work after the upgrade?
No, Fastwyre Broadband’s 2/3G cellular network will be discontinued. You cannot make calls from your old phone on the new network. Please purchase a new phone from this approved device list: https://telalaska.com//approved-phones
