News & Resources

On the left, you'll find links to helpful information about your Phone and Internet services along with our legal policies, and more!

Below, you'll find great news about TelAlaska through our press releases and other articles. Looking for more on our involvement in the community? Check out our In the Community page!

Archived PressRoom
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Company News
3/20/2012 We are moving!

TelAlaska is moving Customer Service Offices from the Old Federal Building on Front Street to our new location in the TelAlaska Operations Center, 204 W. First Street.

5/24/2012 Annual TelAlaska Scholarship Program
 Congratulations to our 2012 scholarship recipients - Diloola Erickson of Galena and Jens Irelan of Nome!
6/5/2013 TelAlaska Phone Directory
The 2013 Rural Alaska Telephone Directory is now available. To view the online directory, please visit
6/5/2013 2013 TelAlaska Scholarship Recipients
 Congratulations to our 2013 scholarship recipients - Diana Handeland of Nome and Danrick Trinidad of Unalaska!
10/23/20132014 Directory Cover Photo Contest
11/9/2013 Important Message to Eyecom Cable Customers in Unalaska and Galena
3/28/2014 Eyecom Statement Regarding Viacom Programming

Update (April 1, 2014): An agreement has been reached to keep the Viacom channels on your line-up. Thank you for your patience. For more information please visit

5/22/2014 2014 TelAlaska Scholarship Program
Congratulations to our 2014 scholarship recipients - Donald Ballou of Unalaska and Tamaira Tocktoo of Nome!

7/30/2014 2014 Rural Alaska Telephone Directory
  The 2014 Rural Alaska Telephone Directory is now available. To view the online directory, please visit
7/13/2015 2015 Mukluk/Interior Rural Alaska Telephone Directory
12/30/2015Eyecom Programming Alert - Unalaska Channel 28 (AMC)
2/25/2016 Solar Outages for February and March

Please be advised that our help desk will be down from 6:30pm to 8:30pm Alaska time on Friday, September 23. Our help desk support, which is contracted to a third party out-of-state, must close temporarily due to an evacuation order for flooding in their area. They will be moving equipment and reopening the help desk at 8:30pm Alaska time. After that time they can be reached at the regular help desk number, 1-888-570-1792. We regret any inconvenience. Thank you.

10/24/20162017 Directory Cover Photo Contest
 Contest specifications and entry form for the 2017 Rural Alaska Telephone Directory cover contest.
2/10/2017 TelAlaska's 2017 Scholarship Program
 Information and application forms for the three scholarships TelAlaska will award in 2017.
10/6/2017 Fall 2017 Solar Outages

Notice to customers regarding solar outages that may impact your Internet service.

Industry Updates
7/1/2011 Notice Regarding Increases to the NAF and AUSF

Beginning August 1, 2011 telecommunications customers will see changes to the fees assessed on their services. These changes are the result of new regulations adopted by the Regulatory Commission of Alaska (RCA) and supported by the telecommunications industry.



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