Residential
Residential > Internet Services from TelAlaska NetWorks > Cold Bay, King Cove, Sand Point

<< Return

Cold Bay, King Cove, Sand Point

Cold Bay, King Cove, Sand Point Internet 
As your Internet provider, TelAlaska is pleased to offer new levels of service and a rate reduction of $5.10 for customers with 256K Internet service.
 
Additionally, we have added two levels of DSL service for users who require more speed. Internet usage is measured in megabytes of data (MB). The more megabytes you use the more bandwidth is required to deliver the data. To ensure adequate bandwidth is available to all of our customers on a regular basis we have instituted a "pay-as-you go” billing system. Usage limits have been established for each level of service and overages will be charged at 1 cent per megabyte. For example, if your service level allows up to 8,000 megabytes per month and you exceed that amount by 15 megabytes, you will be charged 15¢ overage.
 
This system, which is being implemented by telecommunication providers nationwide, helps ensure customers receive equitable access to Internet bandwidth during times of heavy use and pay for the amount used.
 
The new plans were available beginning June 1, 2013. Existing DSL customers who did not select a plan were moved to the plan that most closely matched the plan they were on previously. For example, if you were subscribed to the 256K plan for $45, you were moved to the 256K plan for $39.90.
 
Your usage for the previous month will appear on your bill in the TelAlaska Networks section under Internet Usage. No overage charges were applied to your May or June bill to give you the opportunity to view your usage before selecting the plan that meets your needs.
 
TelAlaska takes seriously your trust in our ability to provide superior service at the lowest rates possible. If you have questions or concerns regarding these changes, please call us at 1-888-478-3127.
 
 - TelAlaska Customer Service
 
 
Speed 256K/64K 256K/128K 512K/128K 512K/256K 1024K/256K     1024K/512K
Price $39.90 $44.90 $79.90 $84.90 $99.90 $109.90
Usage Limit (MB) 6000 6000 8000 10000 12000 12000
Overage per Megabyte $0.01 $0.01 $0.01 $0.01 $0.01 $0.01
 
Packages with additional usage:
Speed 1024K/256K 1024K/256K 1024K/256K1024K/512K   1024K/512K   1024K/512K  
Price $194.90 $359.90 $644.90 $204.90$369.90$654.90
Usage Limit (MB) 25000 50000 1000002500050000100000
Overage per Megabyte $0.01 $0.01 $0.01 $0.01$0.01$0.01
 
IMPORTANT: When using a wireless router, be sure to password protect your wireless network in order to prohibit others from using it and to avoid overage charges. For assistance, call the TelAlaska Help Desk, 1-888-570-1792.
 
 
DSL High Speed Internet from arctic.net includes:  
  • 2 email accounts, Web Mail access
  • Free modem*
  • 24 / 7 help desk
  • Free installation with 2-year contract.

*DSL service is delivered over your local telephone line (TelAlaska phone service required). DSL modems are provided free but remain the property of TelAlaska and must be returned when terminating service.


 

© Copyright 2014, TelAlaska. All rights reserved.