As your
Internet provider, TelAlaska is pleased to offer new levels of service and a
rate reduction of $5.10 for customers with 256K Internet
service.
Additionally, we have
added two levels of DSL service for users who require more speed. Internet usage
is measured in megabytes of data (MB).
The more megabytes you use the more bandwidth is required to deliver the data.
To ensure adequate bandwidth is available to
all of our customers on a regular basis we have instituted a "pay-as-you go”
billing system. Usage limits have been established
for each level of service and overages will be charged at 1 cent per megabyte.
For example, if your service level allows
up to 8,000
megabytes per month and you exceed that amount by 15 megabytes, you will be
charged 15¢ overage.
This system,
which is being implemented by telecommunication providers nationwide, helps
ensure customers receive equitable access to
Internet bandwidth during times of heavy use and pay for the amount
used.
The new plans will be
available beginning June 1, 2013. Please select a plan by May 15th by calling TelAlaska NetWorks or returning the postage paid card that was mailed to you in April. Existing DSL customers
who do not select a plan will be moved to the plan that most closely matches the
plan you're on now. For example, if you're
currently subscribed to the 256K plan for $45, you will be moved to the
256K plan for $39.90.
Your usage for the month
of April will appear on your May bill in the TelAlaska Networks section under
Internet Usage. No overage charges will
be applied to your May bill to give you the opportunity to view your usage
before selecting the plan that meets your needs.
TelAlaska takes
seriously your trust in our ability to provide superior service at the lowest
rates possible. If you have questions or concerns
regarding these changes, please call us at 1-888-478-3127.
- TelAlaska
Customer Service
|
Speed |
256K/64K |
512K/128K |
512K/256K |
1024K/256K |
|
Price |
$39.90 |
$79.90 |
$84.90 |
$99.90 |
|
Usage Limit
(MB) |
6000 |
8000 |
10000 |
12000 |
|
Overage per
Megabyte |
$0.01 |
$0.01 |
$0.01 |
$0.01
|
Packages with additional
usage:
|
Speed |
1024K/256K |
1024K/256K |
1024K/256K |
|
Price |
$194.90 |
$359.90 |
$644.90 |
|
Usage Limit
(MB) |
25000 |
50000 |
100000 |
|
Overage per
Megabyte |
$0.01 |
$0.01 |
$0.01
|
IMPORTANT: When using a wireless router, be sure to password
protect your wireless network in order to prohibit others from using it and to
avoid overage charges. For assistance, call the TelAlaska Help Desk,
1-888-570-1792.
DSL High Speed Internet from arctic.net includes:
*DSL service is delivered over your local telephone line (TelAlaska phone
service required). DSL modems are provided free but remain the property of
TelAlaska and must be returned when terminating service.
